Privacy & Legal
Data Handling
Neoly is a pass-through service. We don't store your data.
The Simple Truth
Your Device
→
Neoly
No storage
by us
by us
→
AI Provider
They process
your query
your query
→
Neoly
→
Your Device
We are just the messenger. Your conversations, questions, voice recordings, and screenshots all go directly to the AI provider and come back to you. We never store any of it.
What Passes Through
| Data Type | Where It Goes | Stored by Neoly? |
|---|---|---|
| Text messages | AI Provider | No |
| Voice recordings | AI Provider | No |
| Screenshots | AI Provider | No |
| Code snippets | AI Provider | No |
What We Actually Store
Only essential account data:
| Data | Why |
|---|---|
| To identify your account | |
| Credit balance | To track your usage |
| Subscription info | To manage your plan |
That's it. Nothing else.
Local Data
On your device only:
| Data | Location |
|---|---|
| App settings | Your local AppData folder |
| Preferences | Your local config |
| Auth tokens | Encrypted local storage |
We never access this data remotely.
AI Providers
Your content goes to these providers based on your model selection:
| Provider | Their Privacy Policy |
|---|---|
| Google (Gemini) | Google AI Terms |
| OpenAI (GPT) | OpenAI Privacy |
| Anthropic (Claude) | Anthropic Privacy |
Note: API usage typically means your data is NOT used for training, but check each provider's current policies.
Voice & Screenshots
Voice Recordings
- Recorded on your device
- Streamed directly to AI
- Transcribed
- Response returned
- Nothing stored by us
Screenshots
- Captured on your device
- Sent directly to AI
- Analyzed
- Response returned
- Nothing stored by us
Security
| Layer | Protection |
|---|---|
| In Transit | TLS 1.3 encryption |
| At Rest | We don't store data to rest |
| Authentication | Secure token-based auth |
Why This Approach?
We built Neoly this way because:
- We don't need your data - It has no value to us
- Less risk - Can't leak what we don't have
- Simpler - No complex data management
- Trust - You can verify we're just a pass-through
Questions?
Contact: support@neoly.ai
See also: Privacy Policy